WELCOME to the RSS Rewards Program.

We aim to measure by improved retention, your greater share of wallet and/or direct referrals.

We aspire to and will try hard to keep customers loyal to our brand and increasingly engaged. A communications plan is in development and will so engage and attract our customers to spend and earn more. This plan includes attracting non-members to the Loyalty Program as well as spurring appropriate behaviors from existing members.

As communication is a vital component in all bespoke programmes, we leverage a WOW communication platform to talk to participants on our RSS VIP Loyalty

To benefit you as a V.I.P RSS Loyalty Member, we would like to engage you in the following way: (but, not limited to)

• Competitions
• Surveys
• A Quiz or interesting conversation
• Promotions and Alerts
• Incentives
• Personalized Offers – Receive offers on items liked or added to the Wishlist.
• Instant Rewards on Selected Products
• Letting you track your Rewards & Savings
• Don’t miss deals and offers ever again!

Our communications are sent via:

• WhatsApp
• Telegram
• BULK SMS Portals
• Individual Emails or bulk email systems
• BULK MMS Systems
• USSD Codes (ie: sms *123*777*cardnumber#) and follow the prompts.
• Notification on our APP
• …we’re working on new innovation as we grow.

Register:

• SMS to a USSD Code (To be finalised)
• APP
• Online
• In store
• Social media pages
• Certain Media – Watch this space

We can also integrate with third party stakeholders. Subject to investigations and systems. Example:

• Carwash vouchers
• Restaurants
• Hunger Programs etc.